Return Policy

Effective Date: December 26, 2024

At Lib Vibes Only (LVO), our commitment is to your satisfaction and confidence in every purchase. If something isn’t quite right, we’ve got your back. Please review our return policy to ensure a seamless process.

1. Eligibility for Returns

We accept returns under the following conditions:

• The product is defective, damaged, or not as described.
• You received the wrong item.
• The product is unused and in its original condition, including all packaging, labels, and tags.

Returns must be initiated within 14 days of receiving your order. Unfortunately, requests beyond this timeframe cannot be accommodated.

2. Non-Returnable Items

Some items are final sale and cannot be returned, including:

• Products labeled "Final Sale" or "Clearance."
• Items that have been used, washed, or altered.
• Customized or personalized products.
• Gift cards.

3. How to Start Your Return

To initiate a return, email us at info@libvibes.com with:

• Your order number.
• A brief description of the issue (e.g., defective, wrong item).
• Photos of the product (if applicable).
• Any other relevant details.

Once your request is approved, we’ll guide you through the next steps.

4. The Return Process

Approved returns should be sent back in their original condition, including tags, packaging, and accessories. Please note:

• You’re responsible for return shipping costs unless the item is defective or we made an error.
• We recommend using a trackable shipping service, as we cannot guarantee receipt without one.

5. Refunds and Exchanges

• Refunds: Upon receiving and inspecting the returned item, refunds will be issued to your original payment method. Please allow several business days for processing.
• Exchanges: If you’d prefer an exchange, email us at info@libvibes.com to explore available options. Exchanges depend on product availability.

6. Damaged or Incorrect Items

If your item is damaged, defective, or incorrect, contact us immediately at info@libvibes.com. We’ll cover the return shipping costs and ensure a quick resolution.

7. Updates to This Policy

We may update this Return Policy as needed. Any changes will be posted here with a revised effective date. Continued use of our services indicates acceptance of these updates.

8. Contact Us

We’re here to help! If you have questions or need assistance, reach out:

• Email: info@libvibes.com
• Website: www.libvibes.com

At LVO, we appreciate your trust in our brand and look forward to providing a positive experience, every time.